Here for you now more than ever
Our world may look different as a result of COVID-19, 但有些事情没有改变:初级保健的重要性和橡树街健康对老年人的承诺. Our primary care team is here for you, always. 我们通过视频和电话进行远程医疗预约，当您无法到达就近的初级医疗地点时，可以确保您的健康和安全. For our safety protocols, visit our 患者安全 页面.
我们在下面提供了常见问题的答案，可供您使用 24⁄7 at (844) 741-2144.
Get information on the COVID-19 vaccine.
Common Questions
- 你能告诉我预约去中心的安全情况吗?
清洁和感染控制一直是橡树街健康中心的首要任务.
鉴于COVID-19，我们进一步加强了卫生规程，以确保我们的患者和工作人员的安全.
- Oak Street Centers: 我们增加了中心和检查室的清洁频率和强度. 我们每天用美国环境保护署(EPA)批准的对冠状病毒有效的消毒剂对高接触表面进行多次消毒. Our overnight cleaning regimen is also increased, and our centers have increased ventilation, which allows more fresh air in.
- Oak Street Vans: 我们为员工和司机提供了额外的培训和补给. 我们的司机都配有口罩等防护装备, 我们每次坐完车都用消毒湿巾.
- 口罩: All Oak Street team members, 病人, 在我们的中心，访客必须戴上口罩. We provide face masks for visitors if they do not have their own. Our mask inventory is well stocked.
- 洗手: 我们中心的工作人员接受了适当的手部卫生培训，并每天进行多次手部卫生训练. We also have hand sanitizer available throughout the center, and every visitor is encouraged to use it.
- Social Distancing: 我们在中心有明确的指示和标记，以确保每个人保持安全距离. 如果患者出现COVID - 19症状，他们将在抵达后在私人检查室等待.
- Symptom Checking: 我们在换班前一晚检查医护人员的COVID-19相关症状，以确保他们的健康, the morning before starting their shift and again midday.
没有什么比病人和工作人员的健康和安全更重要. 我们致力于在尽可能安全的环境中为我们的患者提供最高质量的初级保健.
- 如感觉不舒服(包括感冒及流感样症状)，应怎么办?
Call betway必威手机版官网 at ! We are always here to help you. 政府公共卫生部门要求患者远离医院，除非你有医疗紧急情况. 911 is always available, but in these extraordinary times, 我们要求你先打电话给橡树街健康中心除非是极端情况.
If you use a nebulizer machine at home, you can continue using it, 但你必须一个人待在房间里，关好门窗，保护家里的其他人. You may also continue to use your inhaler normally.
- I have a previously scheduled appointment. Should I cancel?
No, you should not cancel your appointment. 在这段时间里，为了保持你的健康，初级保健仍然至关重要. 我们的电话和视频预约旨在让您安全地呆在家里, and our providers will address your needs and concerns.
- I have a previously scheduled appointment with a specialist. How should I handle that?
关于疾病控制和预防中心(CDC)的指导, 许多专科betway必威手机版官网正在推迟某些类型的就诊和手术. 我们鼓励您直接联系您的专家确认或重新安排现有的预约. 我们橡树街健康中心也在这里提供帮助——有问题请打电话给我们.
- What can I expect from a telehealth visit?
我们的远程健康访问使您能够安全地在您舒适的家中与您的供应商进行预约. 就像面对面的访问，我们的供应商可以解决您的担忧和问题. 我们还将处理您的药物，并根据需要进行任何更改或补充. The visits take place over the phone or through a video chat. If it’s by video, all you have to do is follow these instructions 在家里找一个可以上网的私人空间，在那里你可以自由自在地讨论你的betway必威手机版官网，不受干扰.
- I’m running out of my medications. What should I do?
保持你的药物及时更新和你的处方配药比以往任何时候都重要. 马上给我们打电话，我们会尽快给你配药. In many cases, we can help set up medication delivery for you.
- Can I get tested for COVID-19 at the center?
Testing is very limited nationally at this time, 但当临床确定有必要时，可用于橡树街健康中心的患者. If you have flu-like symptoms, 我们会联系您的护士或提供者进行评估，并决定下一步最适合您的步骤, which may or may not include testing. We can also support 病人 in identifying other resources, including those for testing, in the community.
- What about my insurance? Will it cover the telehealth visits or the COVID-19 test?
Medicare has temporarily expanded its coverage of telehealth services to respond to the current Public 健康 Emergency. If you have a Medicare Advantage Plan, 您可以获得这些相同的福利，您的计划也可能提供额外的远程医疗福利，超出原始医疗保险覆盖的范围. 联邦医疗保险和联邦医疗保险优势计划也将支付COVID-19检测的费用. We are happy to help you check your coverage with your plan.
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Alzheimer's disease is the most common type of dementia, affecting millions of people every year. In 2020 alone, about 5.8 million Americans were diagnosed with the disease. 在未来的几十年里，这个数字预计还会增长——每5年，老年痴呆症患者的人数就会翻倍.
